Hand history

Your entire hand history is available at any time. If you want this information sent to you, contact us and let us know.

Can I save my hand histories to my computer?

Yes. To save your hand histories on your computer, go to:

1. 'Settings' in the main lobby.
2. Select 'Playing History' → 'Hand History'.
3. Select 'Save My Hand History' → 'Apply Changes'.

Your hand histories will be saved by default to C:\Program Files\Staruniv\HandHistory\. If you're using Windows 7, 8, or 10, they'll be saved to C:\Users\YourUsername\AppData\Local\Staruniv\HandHistory\, where 'YourUsername' is your Windows username.

To check the exact location of the saved hand histories, go to our desktop software and select 'Settings' → 'Playing History' → 'Hand History'.

• The folder you're currently using to save your hands will show just below 'Where To Save'. Select 'Change Folder' to change the destination folder for your hands.
• You can also define the length of time you want them to be stored and the hand history language.
• Saving hand histories is not available on the mobile app.

How can I filter my hand histories?

Hand histories are stored in chronological order, but there is poker analysis software that can filter hand histories, such as PokerTracker or Hold'em Manager. With these, you can input your hand histories and refine your results. These programs might not support hands in languages other than English.

If you want to use these programs, you can download limited trial versions free of charge and load your hand histories to the software.

How can I request my hand histories?

You can now ask for your hand histories, tournaments played, and other automated reports using our chatbot (if available).

Log in to your account, select ‘Contact Us’ and enter 'Poker' in the chatbot console. From there, select 'Poker' and then 'Request a Report'. Generate your report by following the instructions.

Alternatively, you can type which report you want and then follow the instructions.

Once you've completed this, you’ll receive an email with instructions on how to download it.