Deposit limits

What is a deposit limit, and why should I use one?

A deposit limit controls how much money you can deposit daily, weekly, or monthly.

• Deposit limits are designed to help stay in control of your play.
• They help you manage your spending and play responsibly.

How do self-imposed deposit limits work?

Deposit limits are calculated on a rolling basis:

• Daily: last 24 hours
• Weekly: last 7 days
• Monthly: last 30 days

Example:

• If you deposited €10 in the past 24 hours, €10 counts toward your daily limit.
• If you deposited €10 in the past 7 days, €10 counts toward your weekly limit.
• If you deposited €10 in the past 30 days, €10 counts toward your monthly limit.

If you cannot deposit, you may have reached your limit and must wait for the limit to reset.

You can check your last seven days of transactions in ‘Cashier’ → ‘Transaction History’.

If no self-imposed limits are set, you may have reached the payment method limit.

How can I set up a self-imposed deposit limit?

You can set up a self-imposed deposit limit by following the steps for your platform:

Desktop software

1. Open 'Tools'.
2. Select 'Responsible Gaming'.
3. Select 'Restrict Deposit Limit'.

A video in English shows how to set a deposit limit using the Staruniv desktop software.

Mobile app

1. Open 'Account'.
2. Select 'Responsible Gaming Settings'.
3. Select 'Restrict Deposit Limit'.

A video in English shows how to set a deposit limit on the mobile app.

Website

1. Open 'Account'.
2. Select 'Responsible Gaming'.
3. Select 'Restrict Deposit Limit'.

The self-imposed deposit limit applies to both real money and Play Money features and payment methods.

When can I increase my deposit limit?

You can increase your limit once the current period expires.

• Daily and weekly limits run for 7 days.
• Monthly limits run for 30 days.
• Increased requests are approved in 24 hours.
  
  

What should I consider before increasing my limit?

You should consider your gambling activity before requesting an increase.

• Consider increasing your limit carefully.
• Review your gambling activity before requesting an increase.
• Only set a limit that remains affordable and comfortable for your circumstances.
  
  

When can I lower my deposit limit?

You can lower your limit at any time.

• Changes take effect immediately.
• You can also block deposits completely.
  
  

Can I reverse a self-imposed deposit limit?

No. Deposit limits cannot be reversed.

You can only change your limit after the current period expires.

• Daily and weekly limits: 7 days
• Monthly limits: 30 days

After that, you can set a new limit in the ‘Responsible Gaming’ section.

Increasing a limit takes 24 hours, while lowering takes effect immediately.

What's the difference between a regulatory and a self-imposed deposit limit?

• A self-imposed limit is set by you.
• A regulatory limit is set by law.

You must always stay within both limits.

You can only deposit up to the lower of the two.

What's the difference between a buy-in limit and a deposit limit?

• A deposit limit affects how much you can deposit.
• A buy-in limit controls how much you can spend.

A buy-in limit sets the maximum amount you can spend weekly on:

• Cash games
• Tournament buy-ins
• Re-buys
• Add-ons

Once you reach this limit, you cannot join games or register for tournaments even if you still have funds available in your account.